Cancellation and Refund Policy
Blue Monkey Return Policy – Men’s Clothing
We accept returns within 10 days of delivery, provided the item is unused, unwashed, and in its original condition with tags attached.
Return Conditions:
Items must be unused, unwashed, and undamaged.
All original tags, labels, and packaging must be intact.
Returns must be initiated within 7 days of receiving the order.
Items purchased on final sale or clearance are not eligible for return.
Return Process:
Request a Return – Contact our support team at info@bluemonkey.co.in within 10 days of delivery.
Return Approval – Once approved, you will receive return instructions.
Pack & Ship – Securely pack the item and send it back as per the given details.
Inspection, store credit & Refund – After inspection, a refund will be processed within 7 business days for pre paid orders and store credit for COD orders.
Refund Policy:
Refunds will be issued to the original payment method only for Pre Paid orders.
For COD (Cash on Delivery) orders, refunds are not applicable; a store credit will be provided in such cases.
Shipping charges are non-refundable, except in cases of incorrect or defective items.
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Return & Exchange Handling Fee
To continue offering the best quality and service, a ₹120 handling fee will be applicable on all returns, exchanges, and refunds.
This helps us cover logistics, quality checks, and processing time.
We encourage you to refer to our size guide and reach out to us before placing your order to ensure a smooth experience.
Thank you for understanding and supporting a homegrown brand.